Bettervits
Bettervits Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bettervits has a 1.5 star rating from 19 reviews with mostly dissatisfied customers; fast delivery is noted but consumers report ignored refund requests and hard-to-reach support, and price levels are described as high.
Key Takeaways for Future Customers
- Check Bettervits reviews before ordering since many report unexpected subscription charges.
- Expect fast shipping but confirm subscription/auto-ship settings at checkout to avoid unauthorized billing.
- Be prepared to escalate via PayPal or your bank when seeking a refund if customer service is unresponsive.
Negative Feedback / Risk Areas
- Numerous reports of unauthorized recurring charges and difficulties cancelling subscriptions.
- Repeated complaints about unresponsive customer service and ignored refund requests.
- Confusing ordering flow, high prices, and limited contact options including no clear phone support.
Positive Feedback
Customers who received replies reported refunds processed and some found the products effective; shipping speed is consistently praised.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bettervits has a 1.5 star rating from 19 reviews with mostly dissatisfied customers; fast delivery is noted but consumers report ignored refund requests and hard-to-reach support, and price levels are described as high.
Key Takeaways for Future Customers
- Check Bettervits reviews before ordering since many report unexpected subscription charges.
- Expect fast shipping but confirm subscription/auto-ship settings at checkout to avoid unauthorized billing.
- Be prepared to escalate via PayPal or your bank when seeking a refund if customer service is unresponsive.
Negative Feedback / Risk Areas
- Numerous reports of unauthorized recurring charges and difficulties cancelling subscriptions.
- Repeated complaints about unresponsive customer service and ignored refund requests.
- Confusing ordering flow, high prices, and limited contact options including no clear phone support.
Positive Feedback
Customers who received replies reported refunds processed and some found the products effective; shipping speed is consistently praised.
Media from reviews
Glasgow, Glasgow City
Fraudulent subscription set up
Like so many other - I bought a one off product from this company and without permission they set up a subscription and I only found out when they emailed me to say my next supply was on the way and they took money out of my bank account. I refused to accept delivery of the product.
No phone number available and 5 emails ignored. My case is now being dealt with by PayPal.
User's recommendation: Do not order from this company if you don’t want to be scammed
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Renewed after 90 days without me ordering. Can’t be trusted.
Same as others. They automatically sent a second set of pills which I didn't order.
How do I know that? Simple. I NEVER sign up for subscriptions with a merchant with whom I don't have experience. Absolutely NEVER.
They guarantee a full refund if not satisfied. I am not satisfied. I ordered ashwagandha. They are way more expensive than others.
It gave me a stomach ache so I stopped it. Didn't bother to return because I knew I had only a single purchase.
So far three emails have gone unanswered so they are not to be trusted. I called my credit card and blocked them so they can't charge it for more.
- Ignore refund request
Preferred solution: Full refund
User's recommendation: Don’t buy from them.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI did not order any products recently
I have been charged £55 for something that I never ordered. All I want is for a full refund.
The money was charged from my credit card, which I did not authorize.
This is a scam, and I want my money back as soon as possible.
Sheela Beer
Preferred solution: Full refund
Sarasota, Florida
Unauthorized transaction
I signed up for the 3 month subscription and received the product. ONE WEEK later I get an email stating Thank You for your order.
I didnt order anything, I was not due for another 3 months.
What is odd as well if they sent me a 2 month supply! I have emailed them for 4 days with NO RESPONSE!
User's recommendation: Don’t order! Unauthorized transactions and NO RESPONSE
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerA few months
I wrote to BetterVits saying I wanted to return the items they sent, because I had not intended to sign up for automatic delivery every 90 days. They responded, after having seen my complaint on your site, saying that if I would return the items, they would reimburse me.
I returned the items on August 4, and so far, I have not been reimbursed. My next step will be to track the package and then email them again.
The company just sent me a duplicate of the order and billed me automatically via PayPal. I had no intention of signing up for an automatically renewing order, but I may have hit the wrong button by mistake.
The company advertises a money-back guarantee, so I tried to contact them via 'Contact us' on their website as well as their customer service email to ask how I could return the items and get my money back, but they have not responded. I called PayPal and asked them to block any future billings, but I would like Bettervits to reimburse the $124.20 in exchange for the items.
User's recommendation: I would not buy from this company again.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCharged for a repeat delivery which I did not order
I made an order about a month ago and received the items. Now I have been notified that I have been charged for a monthly subscription I do not want and did not authorize. Given the number of similar complaints, this must surely be deliberate.
- Scammed into a repeat subscription
Preferred solution: Full refund
User's recommendation: Do not order from this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI am trying to be reimbursed for some items I returned.
Bettervits customer service was unresponsive until I contacted Pissed Customer. My contacting Pissed Customer elicited prompt and satisfactory responses. (I had to contact Pissed Customer twice.)
I mistakenly signed up for multiple deliveries of some items, which arrived in the mail. BetterVits in the U.S.
assured me that I would be refunded. The items were delivered to them on August 7, and I have still not received a refund.
Now when I try to contact their U.S. customer service, I keep coming up with this uk address.
User's recommendation: Send your complaint to Pissed Customers! I got a rapid response from the company that was ignoring me as soon as I contacted Pissed Customers.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer*** customer service
I emailed to have my account cancelled and also did a skip to skip the order they were shipping me that I didn't want. When you send a message, it says they will contact you within 24 hours.
Nope, have not heard anything from them, and it should have been a big warning sign that they do not have a customer service number.
So this order is being sent anyway, and I am sending it right back, and then, of course, will have to wait a month to get my refund! 
I don't recommend this company.
- No customer service number to call to cancel order
Preferred solution: Full refund
User's recommendation: Go with someone you can contact with a number to get something cancelled immediately!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBeen sent an order I didn't want or order so they have ripped me off by £25
they sent me an order I didn't want so they must have put me on a subscription without me being aware of it. AVOIDAVOID
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWarning - been financially ripped off
Don't think I'm the first... Ordered one pot of (very overpriced) supplements to try.
A month later, I find my bank has been charged with another £40+ and I've apparently taken out a subscription.
No, I did not! Try emailing their customer support several times, but they are not answering.
Seem to me to be scam artists to questionable fraudsters; very poor practice certainly.
User's recommendation: AVOID!!!
Terrible service, no response
No way to contact company.
{{Redacted}}
Preferred solution: Full refund
User's recommendation: Don’t use
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIgnored repeatedly
They have sent me a £27 product which I do not need, totally unopened and so I have sent 3 emails asking how to return and not one has been responded too, today the 4th email I have sent said I will contact trading standards if no further response.. Legally you can return goods ordered online yet bettervits are, well, ignoring me totally, I am also going to try and cancel the bank payment, will never order again from them
User's recommendation: Don’t touch this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Refund for an order I didn't request
I received an email from someone at the company saying I would receive no more orders. I sent an email to the company letting them know the situation.
For order 207035, I received an email saying that this order is being shipped. I didn't request a new order.
Please remove me from the automatic order status.
Please confirm this has been done. Thanks.
Ripped off
Ordered something last month one time purchase just found out they put me on a repeat order , I had to go to my bank and cancel future payments,
User's recommendation: Don't do it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFail to contact
Never never sign a subscription
BUT on this occasion under an email I have a subscription item. Actually prefer bulk buying so thought, ok, lets's cancel. Allegedly easy! However you can only input the email address used (no customer number etc) and the website says it will send you a code.
No code ever arrives despite the email address recognised. Desperately frustrating. Then, to compund it, THEY NEVER RESPOND TO EMAILS/CONTACT FORM despite promising in their waffle they will do so within 24 hours. I'm now keeping a record of my attempts to contact before going to the bank or my solicitor or small claims court.
So, customer service dire.
No phone number available. Next time I'm in Edinburgh though I might pop in if this is not resolved asap!
User's recommendation: NEVER make any errors in your ordering. NEVER sign up to a subscription.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMoney taken for a monthly subscription I did not order
I made one order and received it without trouble. I have now been notified that another order is on its way and I have been charged.
I cant find a phone number or anywhere to cancel this. Given the number of similar complaints this must surely be deliberate.
User's recommendation: Do not order from this company
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I also bet when it says “Save $X or get free shipping” you will read the terms or question it. They aren’t saving you money to be kind.